How can we help you?
We're here to make buying and selling easy. Find answers, read our help topics, or reach our team directly.
Help topics
Buying on OnitshaOS
Browse, compare and buy from verified vendors.
Selling on OnitshaOS
Create listings and reach local buyers.
Managing your listings
Update prices, photos and availability.
Vendor verification
Get verified to build buyer trust.
Saved items
Save products and view them anytime.
Wholesale quotes
Request bulk pricing directly on WhatsApp.
Frequently asked questions
Browse the marketplace, open the product you like, then tap Chat with seller or Call vendor to arrange payment and delivery directly with the seller.
Create a vendor account on the sign-up page, verify your email, then post your first listing from sell. Listings go live instantly once published.
Open any product and tap Get Wholesale Quote on WhatsApp. This opens a WhatsApp chat with the seller pre-filled with a bulk enquiry about that product.
Saved items are stored in your browser and don't require an account. Tap the heart on any product, then the heart icon in the menu to view them. Clearing your browser data will remove them.
Listings go live instantly when published. The verified badge is a separate seller status — vendors can apply for it from their account settings, and our team approves it after confirming their identity.
Use the contact form below, choose Report a listing, and include the product link. Our team will review it as soon as possible.
Contact support
Fill in the form and our team will get back to you.
Verified sellers
Sellers and listings are reviewed before approval.
Direct contact
Communicate with sellers directly on WhatsApp or phone.
Report issues
Flag suspicious listings so we can act quickly.